Privacy Policy

Blue Mount, LLC ("Company," "we," "us," or "our") operates the Twin Tone Method website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms or subscribing to our services.
• Quiz Responses: Information you provide through our fitness assessment quiz, including fitness goals, activity level, and health-related preferences.
• Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card information on our servers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our coaching services
• Process your transactions and send related information
• Communicate with you about your account, services, and updates
• Personalize your coaching experience based on your quiz responses
• Respond to your comments, questions, and support requests
• Send promotional communications (you may opt out at any time)
• Monitor and analyze usage trends to improve our services

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe) and email delivery.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Blue Mount, LLC
Email: support@twintonemethod.com